Our FAQ page has the answers to a few of the questions we hear from our customers the most. If you don’t see the answer to your question below, head to our Contact page to drop us a line or give us a call today!
Where is SafeStorage365 located?
SafeStorage365 is located at 10 Morris Mill Rd, Staunton, VA 24401. Our facility is conveniently accessible from nearby neighborhoods and major landmarks like Downtown Staunton and Mary Baldwin University.
What are the access hours for the storage units?
You can access your storage unit every day, 24/7 with your secure access code, providing you with the flexibility to visit your unit at a time that suits you.
What are your office hours?
Our office may be remotely managed with part-time hours. For assistance, you can reach us at 540-712-8870 or email us at info@safestorage365.com.
Do you offer climate-controlled storage units?
Yes, we offer indoor climate-controlled units designed to protect your belongings from temperature fluctuations, ensuring a safe environment for sensitive items like electronics, documents, and furniture.
How secure is SafeStorage365?
Security is our top priority. Our facility is equipped with reinforced construction, 24/7 video monitoring, secure unit access, and advanced security cameras to ensure your belongings are always protected.
Can I pay my bill online?
Absolutely! We offer a convenient online bill pay option, allowing you to manage your account and make payments from anywhere, anytime.
Are there any tools available to help with moving items into my unit?
Yes, we provide dollies and handcarts to make loading and unloading your belongings easier. These are available for use at no extra charge.
Do you offer drive-up access to storage units?
All of our units are ground level and temerature controlled. We offer easy ground level access via a main entry point as well as a seperate handicap access if necessary. Both access points are 6 foot wide entry.
What types of items can I store in a climate-controlled unit?
Climate-controlled units are ideal for storing items sensitive to temperature and humidity, such as electronics, wooden furniture, artwork, documents, and seasonal clothing.
Are there any special discounts or promotions available?
Please contact us directly to learn about our current promotions and discounts. We frequently offer special rates to new customers and for long-term storage.
How do I reserve a storage unit?
Reserving a unit is easy! Simply give us a call at 540-712-8870 or send an email to info@safestorage365.com. You can also visit our facility during access hours for a tour and assistance with selecting the right unit.